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Services

Kaizen Edge works with you to customize solutions to fit your business needs. It’s difficult finding the right people and company to deliver what you want. You’ve often experienced IT and Interactive Web projects being delivered late, over budget or not to your expectations. You need to find people that are accountable for delivering results that matter to you and your clients.

The Kaizen Edge Difference.

Kaizen Edge has the expertise to deliver small to large complex multi-million dollar projects for local to international clients integrating marketing, business process, interactive web design and technology application development. We partner with you to make a difference to your projects and provide cost effective solutions.

 

Industry Expertise

 
   

Energy

Finance

Healthcare

Insurance

Manufacturing

Media

Social Networking

Telecom

Transportation

 

 

 

Proposal Development Services

 
  • Opportunity identification / lead management

  • Proposal/RFP/RFI life cycle process management

  • Proposal writing, coaching, reviewing and critiquing

  • Vendor management

 
 

Solution Architecture Services: Integrating marketing, strategy, process, information technology

 
 

Strategic Marketing

  • Benchmarking Customer Service

  • Customer Relationship Management

  • Competitor Analysis

  • Customer Needs’ Analysis

  • Customer Differentiation

  • Distribution Channel Analysis

  • Marketing Planning

  • Marketing Sizing, Growth and Forecast

  • Marketing Strategy

  • Profits and Pricing

  • Web Design Evaluation and Recommendations

Business Process Design

  • Internal/ External/ Customer Needs Assessment

  • Benchmarking / Best practices

  • Process mapping, design, development, implementation

  • Process performance analysis

  • Process vision and targets

  • Outsourcing evaluation

  • Prototype and simulation development

  • Integration between process and technology and marketing

Information technology

  • Design specifications for an end-to-end solution (business, technology, marketing)

  • Optimization of information management (business and technology capabilities)

  • Strategic and tactical assessment of the project’s IT systems as it relates to the enterprise

  • Assess impacts of technology to business and strategy

 
 

Project Management Services: Complete End-to-End Delivery

 
 
  • Project and program estimation, planning, management

  • Risk management

  • Issue management

  • Project control

  • QA management: including: QA test strategy, plan, test cases, tracking

  • Business case development and maintenance

  • Implementation roadmap, strategy and execution

  • Facilitation of workshops, meetings

  • Project Management training

 

Continuous Improvement / Change Management

 
  • Team Building

  • Leadership Alignment

  • Change assessment

  • HR process alignment

  • Stakeholder assessment and enrolment

  • New workplace skills

  • Workforce transitions

  • Job skill assessment 

 
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